Ask the Expert

Eric Heilveil is a 30-year plus veteran in the process instrumentation marketplace. He started out his career working for Emerson Electric and later moved on to work with his current employer Siemens Process Instrumentation Flow Division. Throughout his career in industrial flow measurement he has held positions as a field service manager, a field sales manager, application engineer, product line manager, sales and product trainer, among other roles. Eric has worked extensively in the semiconductor, biotech, water and wastewater, food and beverage, automotive, oil and gas, and chemical industries. His current position with Siemens is as a Product Marketing Manager for flow products. Eric holds a dual MBA in marketing and finance. Based in Harleysville, Pennsylvania, throughout his career Eric has been responsible for business development and marketing of the Coriolis, clamp-on ultrasonic, magnetic flow and vortex flow products. He has been expertly selling, managing, consulting, designing, training, marketing and writing about flow measurement and control products that serve industry for his entire career.

A pump is more than just rotary equipment. It is the promise to solve a pumping task safely and reliably. In his function as a product and application manager at HERMETIC-Pumpen GmbH, Dominik Hegen takes care of transparently presenting the knowledge about pump technology and the selection of the pump to the customer. After an apprenticeship as a mold mechanic for high injection tools, Dominik graduated as an industrial engineer and specialized in the field of product management and has 9 years of professional experience in this field in different positions. At HERMETIC – Pumpen GmbH he is responsible for standardized canned motor pumps which are used in chemistry, Petrochemistry and oil and gas applications. With numerous webinars and user-friendly brochures, he supports customers and interested parties in the selection of suitable pumps and works as an interface between sales and technology. Should you want to know more about one of the most safe, cost efficient and reliable pump technologies do not hesitate to contact Dominik Hegen.

Hello, my name is Lee Sandry and I am a Sector Training Manager at Watson-Marlow Fluid Technology Solutions. My role primarily involves training sales colleagues to provide customers the best fluid handling solutions in industrial sectors, including water treatment, mining, chemical and construction applications. Being from Cornwall and surrounded by the mining industry, with a father who worked underground, my local environment was always about engineering and mineral processing. My apprenticeship when I left school was with the large mining machinery manufacturer, which has led me onto greater things. My background at Watson-Marlow started in 1996 when I was involved in the production of hundreds of parts that go into the manufacture of our pumps. This was followed with becoming a Technical Support Engineer, working directly with colleagues and customers globally. Site visits and constant customer-facing support at Watson-Marlow Fluid Technology Solutions, gave me the opportunity to experience many aspects of installation and operation of our peristaltic and sinusoidal pumps range. My aim is to enable sales teams around the world to provide robust solutions for demanding pumping applications, helping customers improve the efficiency and safety of their manufacturing process. Choosing the right pump can overcome problems that cause other pump types to fail. With no rotors to wear, or seals and glands to flush, peristaltic hose pumps handle abrasive fluids without the maintenance costs of other pumps. Whilst the extremely low shear and high suction sinusoidal pumps reduce product damage and cut waste in high viscosity fluid transfer duties.

Jens Enggaard Thuesen, Product Manager at DESMI, has more than 35 years of experience with hydraulic- and transmissions systems. Over the past 17 years Jens has worked in different positions at DESMI’s R&D department. When pumping a liquid – Jens is the expert that is analyzing possible options, difficulties and troubleshooting. He takes great pride in bringing a pump solution that matches the need of the customer. By the end of 1984, Jens completed his Bachelor of Technology Management in the field of hydraulic and transmissions. Afterward, he completed an engineering education and, he gained broad knowledge by combining practice and theory. Through years of experience and gained knowledge & years of experience, product development became a natural part of his work. As he says himself: “The best solutions come up; when practice and theory come together”.