Ask the Expert

Eric Heilveil is a 30-year plus veteran in the process instrumentation marketplace. He started out his career working for Emerson Electric and later moved on to work with his current employer Siemens Process Instrumentation Flow Division. Throughout his career in industrial flow measurement he has held positions as a field service manager, a field sales manager, application engineer, product line manager, sales and product trainer, among other roles. Eric has worked extensively in the semiconductor, biotech, water and wastewater, food and beverage, automotive, oil and gas, and chemical industries. His current position with Siemens is as a Product Marketing Manager for flow products. Eric holds a dual MBA in marketing and finance. Based in Harleysville, Pennsylvania, throughout his career Eric has been responsible for business development and marketing of the Coriolis, clamp-on ultrasonic, magnetic flow and vortex flow products. He has been expertly selling, managing, consulting, designing, training, marketing and writing about flow measurement and control products that serve industry for his entire career.

Dietmar Saecker is temperature measurement expert at Endress+Hauser in Nesselwang, Germany. His experience covers technical sales support, consulting for difficult temperature measurement applications and international know-how transfers, especially in the Life Sciences industry. He also teaches at the Kempten University of Applied Sciences. Dietmar studied Chemical Engineering with a focus on measurement and control technology at the University of Dortmund. Experience from many customer visits has shown him that many problems arise from an incorrect choice of equipment. In lectures and training courses on temperature measurement technology, he demonstrates the complexity of the subject and regularly surprises numerous listeners with his thoughts and experiences. His recipe: “Recognizing trends and sharing knowledge. Because only when we share knowledge can we develop better solutions together.” Dietmar is looking forward to your questions and the exchange with you.

Natalie Waldecker, Portfolio Manager Food and Pharma, knows the challenges of the demanding industries inside out. With her broad application knowledge, she is at home on topics such as hygiene design, certificates and cleanability. As product manager for pressure measurement technology, she is also responsible for one of the most important measuring principles for the industry. Natalie gathers her knowledge as close to the application as possible. Preferably directly at the customer’s site, experiencing “real world” practice. She has thus gotten thoroughly acquainted with international customer requirements and knows the ins and outs of the market. With this background, she is able to not only explain technical relationships in an understandable way, but also offer valuable tips and convincing solutions. In the 12 years she has been with VEGA, she has steadily improved her expertise which makes her the right person to contact for new product ideas and tailored customer solutions.

Jan Christensen has nearly 40 years of experience in precision flow and pressure control instrumentation. He began his career as a Canadian Service Specialist where he traveled out to the field and repaired valve instrumentation and control systems. Now with 35 years at Brooks Instrument, he assumes the role of Regional Manager. As a Regional Manager he is responsible for the northern part of the United States and Canada learning about the exciting projects our customers are working on and how Brooks Instrument can serve them. Jan has worked extensively in oil and gas, biotech, and semiconductor industries as a flow, technical, and application expert. He is a global traveler, fluent in Danish, German, and English, and has visited every continent except for Australia. Jan has a diploma in materials management from Seneca College and a diploma in electronics from Sheridan College. He also served in the Canadian Air Force for seven years where he learned about electronics specifically repairing radar.