Ask the Expert

Hello, my name is Lee Sandry and I am a Sector Training Manager at Watson-Marlow Fluid Technology Solutions. My role primarily involves training sales colleagues to provide customers the best fluid handling solutions in industrial sectors, including water treatment, mining, chemical and construction applications. Being from Cornwall and surrounded by the mining industry, with a father who worked underground, my local environment was always about engineering and mineral processing. My apprenticeship when I left school was with the large mining machinery manufacturer, which has led me onto greater things. My background at Watson-Marlow started in 1996 when I was involved in the production of hundreds of parts that go into the manufacture of our pumps. This was followed with becoming a Technical Support Engineer, working directly with colleagues and customers globally. Site visits and constant customer-facing support at Watson-Marlow Fluid Technology Solutions, gave me the opportunity to experience many aspects of installation and operation of our peristaltic and sinusoidal pumps range. My aim is to enable sales teams around the world to provide robust solutions for demanding pumping applications, helping customers improve the efficiency and safety of their manufacturing process. Choosing the right pump can overcome problems that cause other pump types to fail. With no rotors to wear, or seals and glands to flush, peristaltic hose pumps handle abrasive fluids without the maintenance costs of other pumps. Whilst the extremely low shear and high suction sinusoidal pumps reduce product damage and cut waste in high viscosity fluid transfer duties.

As product manager at UWT Nikolas specializes in solving demanding applications, consulting, training and troubleshooting. He also studied industrial engineering, technical product and innovation management. Since coming to UWT in 2018 he found his passion for level measurement solutions for different process situations in a variety of industries. He enjoys new, exciting challenges and he is our go-to expert on tricky installations around the globe. PERFORMANCE. UP TO THE MAX. That’s what motivates him. Markus started out his career by training as a Systems Electronics Technician where he acquired valuable practical experiences in this field. He then moved on to study at the University of Ulster (Northern Ireland) and the University of Applied Sciences Kempten (Germany) where he graduated as an Electronics Engineer. Since then, he has gained over 20 years’ experience in product management, application consulting and product training working for international operating companies specializing in measurement and control devices. During that time Markus has worked with various sensor technologies in the field of flow, pressure and level control providing innovative solutions for organisations around the globe. Currently his professional focus is on level measurement, especially vibration, capacitive and radio frequency technologies. In addition he also specializes in rotary paddle, guided and free radar devices. With his extensive experience within the industry Markus is renowned as an expert in all applications delivering solutions from the standard through to extreme measurement situations as well as the more unusual niche applications.

Eric Heilveil is a 30-year plus veteran in the process instrumentation marketplace. He started out his career working for Emerson Electric and later moved on to work with his current employer Siemens Process Instrumentation Flow Division. Throughout his career in industrial flow measurement he has held positions as a field service manager, a field sales manager, application engineer, product line manager, sales and product trainer, among other roles. Eric has worked extensively in the semiconductor, biotech, water and wastewater, food and beverage, automotive, oil and gas, and chemical industries. His current position with Siemens is as a Product Marketing Manager for flow products. Eric holds a dual MBA in marketing and finance. Based in Harleysville, Pennsylvania, throughout his career Eric has been responsible for business development and marketing of the Coriolis, clamp-on ultrasonic, magnetic flow and vortex flow products. He has been expertly selling, managing, consulting, designing, training, marketing and writing about flow measurement and control products that serve industry for his entire career.

Paul de Waal is Dutch and educated as a Measurement and Control /Electronics Engineer. After a start as Instrumentation Engineer at Delta Controls, often outsourced to Shell, he became Managing Director of Sierra Instruments b.v. for almost 25 years. In 2012 he moved to the UK and now works as Business Development Director at Vögtlin Instruments GmbH in Switzerland. Paul has been active is several ISO committees and has a wide network of international relations that he can call upon to support him. (Vögtlin is part of the TASI group). He has practical experience with about every flow meter principle available. Currently his professional focus is application support, product development and international sales promotions. His main interest and experience lies in non-fiscal gas mass flow measurement/control systems and calibration. Gas mass flow meters and controllers used in applications like consumption measurements and distribution, gas dosing, mixing, (leak) testing, flame control, furnace, glass, heat treatment, packaging and analysers. Application for this can be found in industries like Food, Bio technology, Surface technologies, Welding, Medical, Pharma, Energy (Solar, Fuel cells, combustion, etc), chemical, semiconductor, metal industry and many more..