Left to their own devices
Prior to working with VEGA, the water company already understood the benefits of using pressure sensors throughout their treatment system. In theory, these instruments would allow them to easily automate their processes so that they would have more time to work on more pressing matters. Unfortunately for this company, the reality failed to live up to their dream of a streamlined system of processes.
The first unexpected hurdle the company faced was the challenge of using sensors from many different manufacturers. While using instrumentation from a variety of manufacturers worked on a technical level, in practice it proved to be a headache for water company personnel. Chief amongst these issues was the overall end user experience; the devices were difficult to configure and operate, and since they were using so many different manufacturers’ devices, the knowledge they gained on learning to operate one sensor typically weren’t transferable to using another.
The other major hurdle was in obtaining support for their devices. According to company personnel, years would pass without seeing anyone from some of the device manufacturers. The water company was then quite literally left to their own devices, and so company personnel had to just do their best to optimally configure and troubleshoot scores of devices. This situation continued on for some time, and while the company was interested in standardizing their pressure devices to a single manufacturer, their experiences thus far had left them without a clear choice of a reliable partner. That’s before they met VEGA.
Discovering the VEGA Experience
The water company’s search for a new instrument supplier eventually lead them to the process measurement experts at VEGA. What began as a simple exploration into one of VEGA’s pressure sensors turned into a complete surveying of the company’s processes alongside VEGA personnel. According to water company representatives, they couldn’t believe that VEGA personnel were willing to spend so much time with them – over the course of multiple days – to tour their facilities and meet the people involved in their instrumentation and automation decisions to better understand their needs.
It wasn’t just VEGA’s time investment that impressed the water company; VEGA was able to provide trial units for the company to try out on multiple applications, allowing them to see firsthand what set VEGA pressure instrumentation apart from what they had used up to that point. They were impressed by the precision and reliability of the measurements, but what they liked most of all was the ease of use across each of the sensors they tried out. The sensors were easy to set up and configure, and some even offered features like Bluetooth connectivity that allowed operators to wirelessly monitor, set up, and adjust them through the VEGA Tools app.
After exploring what VEGA’s solutions could do for them, the water company realized they had found the instrumentation partner they were looking for. They have added VEGA sensors across their entire system, and VEGA personnel were there to help every step of the way, not only helping them set up and commission the devices, but also training company operators on how to use the sensors and best leverage them to reach their process automation goals.
Precise and reliable measurements across the system
Today, the company utilizes VEGADIF 85 pressure transmitters to handle influent and effluent flow metering in numerous locations throughout their system. Its high-precision measured value detection makes this sensor capable of measuring very low differential pressures, meaning the water company obtains data they can rely on.
VEGABAR 38 pressure sensors measure level on tanks and chemical fill & feed systems and make it easy for system operators to view pressure status thanks to the sensor’s configurable color LED light ring. VEGABAR 82 pressure transmitters measure at inlets and outlets on vaults. This transmitter sports an abrasion-resistant ceramic measuring cell, ensuring reliable operation in the toughest of process conditions, in turn saving the company on maintenance costs.
Recently, the company added another VEGA instrument to their system: the VEGAWELL 52, which they use for measuring the level of their deep wells and the local river. The VEGAWELL 52’s robust ceramic measuring cell offers maximum overload and vacuum resistance, making it a highly reliable addition to the water company’s process automation arsenal.
Forging a path ahead in process automation
Together with VEGA, the water company now knows the true benefits of process automation. VEGA’s proven mix of precise, reliable instruments and commitment to customer support means that the water company operators are empowered by process automation instead of struggling with usability or maintenance, freeing them to focus on their other responsibilities. In this way, it can be said that VEGA took the pressure out of pressure measurement.