The new sales facility is located in Dubaiās Jebel Ali Free Zone and has adjacent distribution facilities for the Eastern Hemisphere (Asia Pacific, Europe, Middle East, and Africa regions). Sales, customer service, technical support, field service, and operations will all operate from the new facility.
Within the 170 m2 of new office space, a dedicated training center will provide a home for customer training and product experiences, as well as GDEPās Pump University, a mobile classroom that travels to a customer’s facility and trains employees how to properly maintain pumping equipment.
Riaz Jumabhoy, general manager and director, international sales said, āAs always, GDEP strives to increase flexibility for our customers with innovative products and unrivaled customer service. The UAE, and Jebel Ali Free Zone, in particular, provide a strategic location with excellent transportation links in a convenient time zone to best serve our Eastern Hemisphere customers. The facility enables us to support key business regions such as the Gulf Cooperation Council (GCC), North Africa, Russia, and the Commonwealth of Independent States (CIS). With the addition of the new Dubai facility, we will enhance our delivery capabilities across these regions and provide unrivaled service to our customers.ā
The facility was formally opened on November 1, 2021, by GDEPās CEO, Larry Kerr, and was attended by key partners and customers in the region.
